Fundamentals of Freshservice (IT helpdesk)

Requirements

  • Basic understanding of IT support

Description

In this course, you will learn how to use the refreshingly simple and easy-to-use Freshservice, the IT service desk solution that can be used to modernise IT and other business functions. By the end of this course, you will know how to bridge the gap between IT and your business and set up an IT system that’s simple, efficient, runs like clockwork and is completely personalised to your company’s needs.

Who this course is for:

  • IT support managers, IT teams

https://www.udemy.com/course/freshservice-it-helpdesk/